Understand Your Team Better with These Simple Tips!
Have you ever been in a situation where things just aren’t going well for someone on your hotel team? I mean, no matter what it seems like everyone is against them, including you? You’re frustrated, clients are frustrated, they are frustrated, and it seems like everything came up overnight? That’s part of being an owner, a leader, and a manager! Unfortunately, I missed it big time with someone on our team. I had blinders on and didn’t notice the items falling through the cra