It’s hard to compete with the big boys. It’s very challenging to hire and retain the best talent when we don’t have the same budget for employee perks. We aren’t setup like Netflix or Google with unlimited PTO or onsite physicians. As a small business owner, what can you do to compete for top talent? I know as a hotelier you want to provide what is best for your team! You wish you could offer the moon to your hotel staff, but the revenue isn’t always there to deliver on that.

If the only thing you gain from our weekly videos is how to communicate with your team about the financial statements – it will be worth the price of admission! Our content is about building a team that is bottom line minded so that they can offer their maximum contribution and the hotel can be as profitable as possible. That takes training and systems, all of which has to be communicated. Compiling a bunch of data on a financial statement is NOT going to offer any benefit if

How to Increase Hotel Sales “Heads in beds” is a mantra for many hotel sales teams. Your sales team is always looking for new business and looking at innovative ways to push that ADR. But with finding new business and keeping up to date with current guests, things can get a little ”busy” or “messy” when trying to keep everything straight. Let’s face it, those of us good in sales aren’t always the best at paperwork. This was 100% me when I was working at a hotel in sales years

How Activity Gets to Your Hotels Financial Statements Most people on your team probably do not know where every number on the Income Statement comes from – or want to know! And I get that. We may not all feel like “numbers people.” BUT, for your hotel team to be able to understand how the hotel is performing and tweak and improve it each month, every person really does need to know how their efforts are impacting the bottom line. It CAN be simple, and the best way to get star

This week we’re talking about how to have a difficult and what many feel like are uncomfortable reviews with team members. It’s never enjoyable to get a scathing email or call from something your team missed out of the blue. You felt like everything was being handled correctly, the team was moving in the right direction, everyone was completing items and providing value to clients. But then, a guest asks to see the manager, or a frustrated email comes across your inbox. This