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by building your hotel team, making your financials more helpful, and ultimately making you money!
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Katie Paolino
Training Tips from the Hotel Solutions Team!
Training new team members is super important in that it impacts how quickly they can start adding value to the team. Without it, you can...


Katie Paolino

Buck Paolino
How should our hotel handle a cancellation or attrition charge?
So, we had the following question asked, How should our hotel handle a cancellation or attrition charge? This is a question we get asked...

Buck Paolino
5 Hotel Accounting Software Features To Look Out For
There are many hotel accounting software options available for hoteliers. But not all of them are created equal. So what should you look...

Katie Paolino
4 Tips for Growing Your Hotel Portfolio
You deserve to know what you need to grow your hotels, fast, and easy, to maximize your bottom line. In the video above I'm giving you 4...

Buck Paolino
How to stop getting boring hotel applicants.
Today, I want to address a problem as big as the titanic that I see almost every day. I had a call with a hotel leadership team a few...

Buck Paolino
How to hire the right hotel team for growth.
Ok, friends, I get asked this all the time, “Buck, how do I know if I have a good hiring process and how much time should it take? I...

Buck Paolino
What does Michael Scott and The Office have to do with Hotel Communication?
A favorite scene for me from the Office with Michael Scott is when Michael texts his boss, David Wallace 911. David Wallace: [over...

Buck Paolino
How to be confident you made the right hotel hire!
If your like me, or any leader out there, it’s scary opening yourself up in trust to hiring someone. For many years before making any...

Buck Paolino
How to lead like Netflix.
This morning I busted through a wall of bricks. Not through a physical wall of bricks like the Koolaid man where kids are cheering for...

Buck Paolino
Did I make the putt? Going for Eagle on a par 4.
No kidding there I was, playing the best round of golf in my life. Like I shoot around 100 but this day I was like Tiger Woods and Phil...

Buck Paolino
Do THIS to get unstuck and reach your smart goals.
You deserve to reach your goals! It's time to stop with smart goals and instead keep our goals simple.

Buck Paolino
Ignoring team culture will cost you.
Recently, I had the opportunity to hear a colleague from another business speak about managing through a crisis. They spoke about...

Buck Paolino
Don't let this mistake mess up your hotel's cash flow!
Hotel Cash and Financial Reviews Hotel Owners, Management Teams, and Hotel Controllers: Let’s chat about the bank for a second. Recently,...

Buck Paolino
How to choose the right Point of Sale System (POS) for your hotel.
What to look for in a Hotel Point of Sale System (POS)! Recently, I got a call from a hospitality professional who was put in charge of...

Katie Paolino
Understanding USALI - Uniform System of Accounts for the Lodging Industry
Is NOW the right time to start using USALI?

Katie Paolino
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